What Is the Shake Shack App?
With the Shake Shack App, you can order food directly from your phone, avoid long lines at the register, and get your favorite burgers, fries, and shakes more quickly. It’s like your fast-pass to Shake Shack’s great menu. This app offers easy dining or takeout for an order of ShackBurger or a creamy milkshake, and it’s available on iOS and Android.
The app has been a game-changer for fans of the popular burger chain since its redesign in 2018. Shake Shack has over 200 locations worldwide, and this app puts convenience and personalization at your fingertips. So, here are the reasons why this is a must-have app for food lovers!
Why You Will Love the Shake Shack Application
In addition to placing orders for food, the app also works to help customers feel like each visit to Shake Shack menu is an easier, more replenishing experience than the last. Here’s why it rocks:
- Order Ahead: Select your food, customize it, and pick a time to pick it up. No more waiting in line!
- Find Nearby Locations: The app leverages your location to find the nearest Shake Shack, along with driving directions.
- App-Only Deals: Share in exclusive offers, such as free fries or a percentage off your next order.
- Simple Payments: Use Apple Pay, Venmo, or your card in the app.
- Track Your Order: Real-time updates mean you always know when your food is ready.
“Our goal has always been to put power in your hands,” Randy Garutti, Shake Shack’s chief executive, once declared. The app does just that, putting you in charge of how to order and pay.

How to Get Started with the Shack App
For starters, getting the app installed and running is extremely easy. Do these things, and you will be munching away:
- Get the app: Download the App Store (iOS) or Google Play (Android).
- Sign Up: Register with your email address or sign up with Google or Apple.
- Set Your Location: The app will search for Shake Shack locations near you, but you can also enter your zip code.
- View the Menu: Burgers, hot dogs, fries, shakes, and dog-friendly snacks.
- Order: Customize your meal, choose a time, and pay. Done!
Tip: Save your favorite orders for faster checkouts for next time
InfoBox
The Shake Shack App lets users order ahead, customize meals, and earn rewards with Shack Track. It also provides access to exclusive offers, limited-time menu items, and easy pickup or delivery options.
How to Place an Order on the App
The app allows access to Shake Shack’s complete menu, including:
- ShackBurger: Juicy beef patty with cheese, lettuce, tomato, and ShackSauce.
- Crinkle-Cut Fries: Crisp golden sticks, meant to be served with cheese sauce.
- Milkshakes: Classic vanilla, chocolate, or seasonal special.
- Chicken Shack: Fried chicken with lettuce, pickles, and buttermilk herb mayo.
- Veggie Options: The Shroom Burger, a crispy portobello filled with cheese.
You can also order it any way you want, extra pickles, no mayo, etc. Just tap to make it your own. The app even allows you to order for delivery in some areas via partners like DoorDash or Uber Eats.
How does the App Save Your Time?
Nobody likes waiting in line, and if you’re hungry, the displeasure is intensified. The ASAP ordering option in the Shake Shack App allows you to select the earliest pickup time, minimizing wait times to virtually zero. According to Shake Shack’s 2018 data, this feature is used by 70% of app orders. The app also minimizes the number of taps necessary to check out, so you’re not waiting to check out while you sift through menus.

For students or families who are busy, that means picking up lunch or dinner without the fuss. “Picture wrapping up a soccer match and finding your ShackBurger waiting for you the second you step inside, doesn’t get much better than that.”
Is the App Simple To Use?
The app is laid out clearly, so it’s easy to use, even for younger users. A feast of big, colorful food photos makes it easy to choose what you want. The layout walks you through step-by-step, from getting your meal to paying for it. In addition, the app’s designed look, which launched in 2018, fits Shake Shack’s values.
If there’s a snag in the process, Shake Shack’s customer service is just a tap away. Contact them through the app or at Shakeshack.com with questions on orders or feedback.
What’s the Catch?
No app is perfect. Several users report that the app can load slowly during peak times, like lunch or dinner rushes. Also, the delivery options vary based on where you are, so not every Shake Shack has it. If you’re living in a rural area, you may have to settle for a pickup. Finally, it seems that the app performs best on a strong internet connection as well, so spotty Wi-Fi could contribute to hiccups in the experience.
Still, these are quibbles compared with the convenience the app provides. Shake Shack continuously makes adjustments to the app and is working on new features, including improved geo-tracking for faster pickups.
Final Thoughts
If you love Shake Shack or just want to be able to quickly and easily grab a meal without waiting, but get the same great Shake Shack product and experience, the Shake Shack Application is a no-brainer. And it’s easy to use, too, saving time and adding exclusive deals to sweeten the deal. Whether you’re a harried student, a busy parent, or just a crinkle-cut fry fiend, this app has been put in place to get your Shake Shack fix in its fastest and funkiest form.
Get it today and elevate your burger game! Believe me, your taste buds will appreciate it!
FAQs
What is the Shake Shack App?
It is a mobile app for ordering Shake Shack food, skipping lines, and receiving exclusive deals.
Is the Shake Shack’s App free?
Yes, the app can be downloaded and used for free. You only pay for your food.
Can I use the app for delivery?
In some areas, yes! Do a check on the app to see if delivery operates in your area.
Will the app work outside the United States?
The app is available in the U.S. and some international markets, such as London and Tokyo, but the features can differ.
How do I receive app-only offers?
Enroll, turn on alerts, and log into the app often to score offers like free fries or percentage-off discounts.
What should I do if there is an issue with my order?
Reach Shake Shack via the app or at shakeshack. com for quick help.